Early stage through Series D, 50-500 employees, distributed teams, hybrid offices, and CFOs who watch the burn rate weekly. We've negotiated wireless and VoIP for venture-backed software companies, AI startups, fintechs, and everything in between.
Standard mid-market telecom contracts run for multi-year terms at a fixed rate with seat minimums. That works fine for a 200-person manufacturing company that grows slowly. It does not work for a 95-seat tech startup about to raise a Series C and triple in size - or one that just had a layoff and needs to drop seats without a penalty. The price isn't the only problem, contract structure is too.
Standard agreements lock you into paying for empty desks even after a layoff or restructure. We rewrite this with flex-down provisions tied to material business changes, not flat multi-year commits.
Standard exit clauses approach the full remaining contract value. Material adverse change clauses - triggered by acquisitions, fundraising events, or restructurings - give you a real exit. We negotiate them in upfront.
Annual price escalators baked in even when growth slows or usage drops. Add-on pricing punishes you when you grow - every new seat above the original count gets priced higher than the negotiated tier.
Distributed engineering teams use Slack, Zoom, and Google Meet - not the VoIP platform's contact-center features. Most startups pay for "Advanced" or "Ultimate" tiers when "Pro" or "Standard" covers the actual workflow. The Advanced features (call analytics, advanced QM, workforce management) are designed for contact centers, not distributed engineering teams.
They were on a Verizon plan signed by a former employee that was poorly negotiated. We benchmarked all three major carriers, found T-Mobile was best-fit carrier, and negotiated aggressive discounts based on their plan.
Each is a moment to renegotiate. Send us your latest wireless or VoIP invoice - we'll return a line-by-line audit and a benchmarked savings number within 1-3 business days.