A look at 11 case studies showcasing exactly how we cut Wireless, VoIP, and Contact Center costs by an average of 33% for SMB and Mid-Market companies across various industries - including the ones who stayed with their existing carrier or vendor.
If your business has 25+ wireless lines or 10+ VoIP seats, we can help.
They were on a poorly negotiated rate plan by someone who is no longer with the company. We benchmarked all three carriers, found switching was the best fit, and negotiated aggressive discounts based on their needs.
They didn't switch platforms or change a single feature - we simply renegotiated their existing RingCentral contract and locked in a lower per-seat rate.
Switching carriers wasn't an option. We used competitive bids as leverage to renegotiate their existing contract. Zero disruption. Nothing changed except their bill.
Their Five9 contract was coming up on renewal without anyone reviewing the rate. We caught the renewal window 40 days out, presented 3 separate vendors and even got Five9 to match the competing bids. They decided to go with Vonage. New environment with Vonage was completed before the Five9 service was terminated and went live without downtime.
Company name available on request under NDA.
8 locations, all separate sub accounts had been signing up for new lines and devices individually for years, each on different plans and rates. We consolidated all 215 lines under a single MA agreement with one bill, one rate, and centralized device management.
Company name available on request under NDA.
They were on legacy DialPad licenses and were experiencing connection and call-drop issues. Their team needed API integration into various tools, including CRM and ERP integration. We went through the RFP process, and the client ultimately chose RingCentral as the best-fit provider.
Company name available on request under NDA.
Their 8x8 contract auto-renewed every year without review. We ran a competitive bid across 4 providers, migrated them to RingCentral with full CRM integration, and cut their per-seat cost by over a third while improving customer and agent experience. Migration was completed with virtually no service downtime.
A 120-seat marketing agency was on Five9 paying premium tier rates for advanced analytics and workforce management modules their team rarely used. We audited feature utilization across their inbound client lines, outbound BDR process, and account management queues, then ran a competitive RFP across Nextiva, RingCentral, and a renegotiated Five9 rate. Nextiva won on per-seat economics and HubSpot/Salesforce integration depth. Migration ran over three weeks with zero call disruption - DIDs ported in advance, agents trained in parallel, and the cutover scheduled outside client reporting windows.
Each location was managing its own wireless lines independently with no volume leverage. We pooled all 180 lines under one corporate master agreement, kept them on AT&T and unlocked a wholesale rate tier they didn't qualify for as separate accounts.
The company was paying retail rates on 60 lines plus full retail on rugged devices. We moved them to T-Mobile, upgraded their devices, and locked the rate for 24 months.
Company name available on request under NDA.
They were running legacy on-prem PBX hardware at each of their 4 properties with expensive PRI circuits. We migrated all locations to a single cloud VoIP platform, eliminated the PRI lines, and unified guest-facing and back-office calling under one provider.
Most clients discover they're overpaying by 25-40%. Your full savings analysis arrives within 1-3 business days.
