Hotels, restaurants, resorts, and event venues often run on telecom infrastructure that's a decade old. Legacy PBX hardware, expensive PRI circuits, and per-property phone systems that don't talk to each other. Migrating to modern cloud VoIP usually generates the largest savings we see in any industry.
Hospitality is one of the few industries where on-premises PBX hardware is still common. The phones at the front desk, in guest rooms, and back-of-house often run on systems installed years ago, supported by expensive PRI circuits and maintenance contracts. The economics rarely make sense anymore. Cloud VoIP platforms can often exceed the functionality of a legacy PBX at significantly lower cost - especially when you're operating multiple properties.
Avaya, Mitel, or Cisco hardware sitting in a closet at each property. Annual maintenance contracts, aging parts, and a vendor relationship that gets more expensive every year.
Each hotel runs its own phone system in isolation. Front-desk and back-office can't transfer between properties, and corporate has no central administration. Adding a phone at a new property requires a service call to a PBX vendor - instead of a few clicks in a single admin console.
They were running legacy on-prem PBX hardware at each of their 4 properties with expensive PRI circuits. We migrated all locations to a single cloud VoIP platform, eliminated the PRI lines, and unified guest-facing and back-office calling under one provider.
Send us a recent voice invoice from any property. We'll model the cloud migration across your full portfolio and return a savings number within 1-3 business days.