We've negotiated for trucking companies, regional carriers, and last-mile delivery operations. The biggest wins on the logistics side have come from VoIP renegotiation and consolidating fleet wireless under a master agreement.
The fleet wireless problem is structural, not personal. When a wireless contract is signed a few years ago, the team is probably a fraction of its current size. Lines got added month by month at whatever rate was on the table that quarter. Nobody went back to renegotiate the base rate after volume grew. That's how a logistics fleet ends up paying line-by-line retail when it should be priced as a single-volume account.
Most fleets sit on the legacy plan from when the contract was first signed. Volume should have driven the per-line rate down. Most carriers don't proactively recalculate.
Drivers using ELDs and tablets often have hotspot data added per device. Pooling at the corporate level changes the math.
Drivers crossing into Mexico or Canada without the right plan can rack up significant per-trip charges. There are border-state and cross-border plans designed to flatten those costs.
Rugged devices for fleet use (Sonim, Kyocera DuraForce) are commonly bought through the carrier at retail. The same hardware can usually be sourced for less through alternate channels with the carrier's blessing.
Their Vonage contract was coming up on renewal without anyone reviewing the rate. We caught the renewal window 40 days out, presented 3 separate vendors and even got Five9 to match the competing bids. They decided to go with Vonage. New environment with Vonage was completed before the Five9 service was terminated and went live without downtime.
Company name available on request under NDA.
Share a recent wireless or dispatch invoice. We'll return a line-by-line benchmark and a renewal strategy within 1-3 business days.